FAQ
General
What is Mission?
Mission exists to help you get one cup closer to your goals. Our Mission 2.0 range is built around two simple daily rituals: Matcha and Coffee. Whether you prefer the smooth, sustained energy of ceremonial grade matcha or the rich taste of Arabica coffee, each blend is made with controlled caffeine, functional ingredients, and the optional power of 5g ultra micronised creatine. Every ingredient is carefully selected and backed by over 20,000 scientific studies to help you perform at your best, every day.
Who is Mission for?
Mission is for anyone looking to perform at their best.
Whether you're working, training, studying or simply trying to build healthier daily habits, our products are designed to support consistent energy, focus, recovery and sleep without relying on high levels of caffeine or sugar.
Which Mission product is right for me?
It all depends on your daily goals:
- Matcha Superblend: Gentle, sustained energy and focus with 25mg of natural caffeine.
- Matcha + Creatine: The same premium matcha, plus 5g of ultra micronised creatine for daily physical and cognitive performance.
- Black Coffee: Rich, full bodied Arabica flavour with 70mg of natural caffeine.
- Black Coffee + Creatine: Your classic high quality morning coffee, boosted with 5g of daily creatine.
- Sleep Superblend: A caffeine free evening routine designed to support deep recovery and rest.
- Functional Teas: Targeted hot blends designed for focus, energy, recovery, calm, and sleep.
What makes Mission different from standard coffee or energy drinks?
Standard energy drinks and high street coffees rely on massive, unregulated doses of caffeine and added sugars that lead to jitters and a harsh crash. Mission delivers functional, premium ingredients alongside controlled amounts of natural caffeine combined with botanicals, functional mushrooms, and vitamins to give you a smooth, steady, and clean physical and mental lift.
Why did you launch Mission 2.0?
Mission 2.0 was designed entirely around customer feedback. You loved how Mission made you feel, but wanted a routine that was quicker to prepare, completely mess free, and easy to take anywhere. Our new single serve sachets provide a perfectly measured daily serving with no scooping or weighing required, whether you're at home, in the office, or at the gym. Along the way, we also introduced coffee, integrated 5g daily creatine, and proudly became B Corp Certified.
Is Mission B Corp Certified?
Yes! Mission is proudly B Corp Certified, meaning we've met independently verified standards for social and environmental performance, transparency and accountability.
Where are Mission products made?
Our products are blended and packed in the UK using carefully selected ingredients sourced from trusted suppliers.
Every supplier is assessed against our Supplier Code of Conduct and every batch is produced to the highest quality standards.
How does Mission fit into my daily routine?
Mission is designed to support you from morning to night.
Start your day with Matcha Superblend or Black Coffee for sustained energy and focus. If you're taking creatine, simply choose one of our creatine blends to make it part of your daily routine. Then wind down in the evening with Sleep Superblend.
Products
Can I enjoy Mission hot or cold?
Yes. All of our powders can be enjoyed hot or cold. Simply empty a sachet into a cup, fill halfway with 100ml hot water, milk, or both. Whisk until smooth, then top up and stir. For cold drinks, empty the sachet into a bottle, add 300 to 500ml of cold water, milk, or both. Shake well and enjoy.
How much caffeine is in each product?
Our products use carefully controlled amounts of natural caffeine.
- Matcha Superblend: 25mg
- Matcha + Creatine: 25mg
- Black Coffee: 70mg
- Black Coffee + Creatine: 70mg
- Sleep Superblend: 0mg
Our teas vary depending on the blend.
Why does Matcha only contain 25mg caffeine?
We designed Matcha Superblend to provide steady, sustained energy without the crash.
By combining 25mg natural caffeine from matcha with functional ingredients, you get a smoother lift that's perfect for everyday use.
What's the difference between Matcha and Coffee?
Both are designed to support focus and performance.
Choose Matcha if you prefer a lighter taste and lower caffeine. Choose Coffee if you enjoy a richer coffee flavour and slightly more caffeine.
Why have you added creatine?
Creatine is one of the world's most thoroughly researched ingredients, with over 1,000 published human studies backing its safety and efficacy. Taking 5g daily not only boosts physical power and recovery, but has also been proven to support cognitive function and mental clarity. We've simply made it easier than ever to build this powerhouse ingredient into your existing daily routine.
Can I take Mission every day?
Yes. Our products are designed to become part of your daily routine and can be enjoyed every day.
Can I drink both Matcha and Coffee?
Absolutely. Many customers enjoy Coffee in the morning and Matcha later in the day. Just be mindful of your total daily caffeine intake.
When should I take each product?
- Matcha Superblend: morning or early afternoon
- Black Coffee: morning, whenever you need focus
- Sleep Superblend: around 30 to 60 minutes before bed
Can I mix Mission with milk?
Yes. Our powders work well with both dairy and plant based milks, either hot or cold.
How should I store my products?
Store your products in a cool, dry place away from direct sunlight and always reseal the pack after opening.
Ingredients & Nutrition
Are your products 100% natural and sugar free?
Yes. Every Mission product is made using 100% natural ingredients with absolutely no added sugars, artificial sweeteners, fillers, colours, or preservatives.
Are your ingredients backed by science?
Yes. The ingredients across our range are supported by over 20,000 published scientific studies, helping us create products you can trust.
Are Mission products batch tested?
Every Mission product is made with 100% natural ingredients, with over 20,000 published studies supporting the ingredients in our formulas.
Every batch is independently tested by Informed Sport, one of the world's leading sports supplement testing programmes, to screen for substances prohibited in sport. Our products are trusted by 100+ GB athletes, and we never use ingredients on the WADA Prohibited List.
If you'd like to learn more about our testing, email us at hello@drink-mission.com.
Are Mission products suitable for athletes?
Yes. Our products are used by over 100 GB athletes, and every batch is independently tested through Informed Sport.
Are Mission products vegan, gluten free, and dairy free?
Yes! All of our products are 100% vegan, dairy free, and made without gluten containing ingredients. Because safety is our priority, please note that our blends are produced in a facility that also handles allergens. We recommend checking the allergen information on the packaging if you have a severe allergy.
Can I take Mission if I'm pregnant, breastfeeding, or have a medical condition?
While our ingredients are natural and safe, we always recommend consulting your GP or healthcare professional before introducing any new supplement or functional ingredient into your daily routine.
Where do your ingredients come from?
We source ingredients from trusted suppliers, selecting each one for its quality, sustainability and evidence base. Everything is blended, batch tested, and packed right here in the UK under strict quality standards.
Sustainability
Are your sachets home compostable?
Yes. Our sachets are made from certified home compostable materials.
Are your tea bags plastic free?
Yes. Our tea bags are completely plastic free and biodegradable.
Can I recycle the packaging?
Our cartons, pouches and cans are widely recyclable, while our sachets are home compostable. Please check your local recycling guidance for more information.
Orders & Shipping
Where do you ship?
We currently ship throughout the UK, Europe, Australia and the United States. A full list of supported countries is available during checkout.
How long does shipping take?
We offer two delivery options:
- Standard Delivery: 2 to 3 working days
- Premium Delivery: 1 day
Orders placed before 1pm are dispatched the same day, so you get your order as quickly as possible. Orders placed after 1pm will be dispatched on the next day.
How can I track my order?
Once your order has been dispatched, you'll receive a tracking email with your delivery information. If you need anything else, contact us at hello@drink-mission.com.
My order hasn't arrived. What should I do?
Please check your tracking information first. If your order still hasn't arrived, contact us at hello@drink-mission.com and we'll investigate straight away.
My order arrived damaged
We're sorry about that. Please email us with your order number and photos of the damage, and we'll resolve the issue as quickly as possible.
Can I change or cancel my order?
We'll always do our best to help.
If your order hasn't yet been processed by our warehouse, we can usually make changes. Please contact us as soon as possible.
Subscriptions
How does a Mission subscription work? Can I cancel easily?
We want you to stay because you love our products, not because you are locked in. Our subscription is fully customisable. You select your favourite blends, and we deliver them on a schedule that fits your lifestyle, complete with exclusive subscriber only savings. You can skip a delivery, swap products, update your details, or cancel your subscription at any time with just a few clicks through your online Mission portal.
Can I skip a delivery?
Yes. You can skip, pause or reschedule deliveries whenever you like on your online account portal.
Can I change the products in my subscription?
Absolutely. You can swap products, change flavours or update quantities before your next order is processed.
I can't log into my account
If you're having trouble accessing your account, contact us at hello@drink-mission.com and we'll be happy to help.
Returns & Support
Do you offer a money back guarantee?
We're confident you'll love Mission. If you've been drinking Mission every day for 90 days and don't feel an improvement, we'll give you your money back.
Simply get in touch with our team at hello@drink-mission.com, and we'll help you.
Can I return unopened products?
Yes. Unopened products can be returned within 60 days of delivery. Please contact us before sending anything back.
How do refunds work?
If your order arrives damaged, is lost in transit or qualifies under our returns or money back guarantee, we'll process your refund as quickly as possible.
How do I contact the Mission team?
You can email us anytime at hello@drink-mission.com. We aim to respond to all enquiries within one working day.
Why has a duty fee been added to my order?
Orders shipped to the EU are now subject to import duties following changes to UK-EU trade regulations. A fee of €3 per product is collected at checkout to cover the cost of customs clearance. This ensures your order arrives without any additional charges or delays on delivery. This is a regulatory requirement, not a charge made by Mission.

